Option 1: In the app (fastest)
1. Open Foldora on your phone.
2. Go to Settings.
3. Tap Delete account and confirm.
Deletion happens immediately and cannot be undone.
What is deleted
- Your account and sign-in, including any linked Apple or Google sign-in.
- Your game data: level progress, coins and purchases ledger, Daily Word results, streaks, word book, stamps, league points and display name, friend connections and your push token.
- Feedback messages you sent from the app.
What is not deleted
- Your purchases. Deleting your account does not refund purchases. Purchase records stay with Apple and Adapty for billing and legal reasons.
- Analytics and crash data (Mixpanel, Sentry) that are not linked to your name stay with those providers for their standard retention periods.
Option 2: Without the app
If you no longer have the app, email privacy@inovy.dev with the subject Foldora account deletion. Tell us the email address you used to sign in with Apple or Google (or your device type and approximate dates of use if you only used the anonymous account). We will delete the data we can associate with your request and confirm by email within 30 days.
More information
See our Privacy Policy, Terms and Support pages.