How do I restore my purchases?
Open Settings → Restore purchases (also on every paywall) with the same Apple ID. One-time purchases and the Masal Kulübü subscription come back. If it says nothing was found, check that you are signed in to the Apple ID you bought with. Seal packs are consumable: they are credited when you buy them and are part of your save, so keep your save by linking Sign in with Apple.
How do I cancel Masal Kulübü?
Open your iPhone’s Settings → your name → Subscriptions → Crumbtown and choose Cancel. You keep the Club until the end of the paid period. Deleting the app or your Crumbtown account does not cancel a subscription.
How do I redeem an offer code?
Open Settings → Redeem an offer code (or the “Have a code?” link on the Club screen). Both open Apple’s own redemption sheet. Crumbtown has no coupon field of its own.
How do I move my bakery to a new iPhone?
Before you switch, open Settings → Account and link Sign in with Apple. On the new iPhone, sign in with the same Apple ID and your bakery is merged in: your highest numbers, every recipe and stamp you earned and your latest settings are kept. Without a linked account a reinstall starts a new anonymous bakery.
How do I delete my account and data?
Open Settings → Delete account, type the confirmation word and confirm. This deletes your profile, save, entitlement record, reward records and feedback from our servers and wipes the game data on your device. It does not cancel an Apple subscription. Full details: Delete your Crumbtown data.
What data does Crumbtown collect?
An anonymous ID, your save, purchase status, optional analytics and replay (only after you agree), scrubbed crash reports, and ad data only while ads are turned on. See the Privacy Policy. You can change analytics in Settings → Share usage analytics.
Why do I not see ads?
Optional rewarded ads and full-screen ads appear only while ads are turned on for the game. They never show during onboarding, right after a purchase, or for Club members and people who bought “Remove ads”.
My offline earnings or reward did not arrive.
Check your internet connection and open the game again. Rewarded-ad rewards are confirmed by the ad network on our server, which can take a few seconds; if the ad finished and no reward appears, contact us with the time it happened.
How do I contact you?
Send feedback from Settings → Feedback, or email support@inovy.dev. For privacy requests write to privacy@inovy.dev.
Need more help? support@inovy.dev ↗